no4jl Privacy Policy

This Privacy Policy applies to all personal data collected, processed, and stored by no4jl in connection with the operation of the no4jl online gaming platform accessible at no4jl.net. It covers all interactions you have with no4jl, including account registration, gameplay, financial transactions, customer support communications, and use of our website.

no4jl operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are also guided by the data protection requirements set out by the National Privacy Commission (NPC) of the Philippines and the regulatory framework established by PAGCOR for licensed online gaming operators.

This policy should be read alongside our Terms & Conditions, which govern the overall use of the no4jl platform. Where this Privacy Policy and the Terms & Conditions overlap on data-related matters, this Privacy Policy takes precedence.

For the purposes of the Data Privacy Act of 2012 and applicable data protection regulations, no4jl acts as the Personal Information Controller (PIC) in respect of all personal data collected through the no4jl platform. This means no4jl determines the purposes and means by which your personal data is processed.

Where no4jl engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or customer support platforms — those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data only in accordance with no4jl's instructions and applicable Philippine data protection law.

If you have any questions about how no4jl handles your personal data, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) via the contact details provided in Section 14 of this policy.

no4jl collects personal data from you through several channels, including account registration, platform use, financial transactions, and communications with our support team. The categories of personal data we collect include:

no4jl does not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, or health data — unless specifically required for regulatory compliance purposes such as responsible gaming assessments, in which case your explicit consent will be obtained.

no4jl uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your no4jl player account, including authentication, password recovery, and account security.
• Service Delivery: To provide you with access to no4jl games, process your wagers, and deliver the gaming services you have requested.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Identity Verification & KYC: To verify your identity and age in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal conduct on the no4jl platform.
• Regulatory Compliance: To meet our obligations under PAGCOR licensing requirements, the Data Privacy Act of 2012, the Anti-Money Laundering Act, and other applicable Philippine laws.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce responsible gaming tools such as deposit limits and self-exclusion, and comply with PAGCOR's responsible gaming requirements.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 live chat and email support channels.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the overall performance and user experience of the no4jl platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time through your account settings.

no4jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Under the Data Privacy Act of 2012, no4jl processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration — including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, anti-money laundering regulations, KYC requirements, and other applicable Philippine laws.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and any collection of sensitive personal information, where your explicit, freely given, and informed consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

no4jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory obligation.
• Technology & Infrastructure Providers: Cloud hosting, cybersecurity, and platform technology providers who process data on no4jl's behalf under binding data processing agreements.
• Customer Support Platforms: Third-party live chat and ticketing system providers used to deliver our 24/7 support service.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors where disclosure is necessary for legal proceedings, compliance audits, or professional advice.

no4jl retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and PAGCOR regulations. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• KYC & Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Gaming Activity Logs: Retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.
• Customer Support Communications: Retained for two (2) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained for the duration of your consent, plus one (1) year following withdrawal of consent, as evidence of lawful processing.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with no4jl's data disposal procedures. Anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.

no4jl implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• SSL/TLS Encryption: All data transmitted between your device and the no4jl platform is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal and financial data stored on no4jl servers is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized no4jl personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Continuous Monitoring: no4jl employs 24/7 security monitoring, intrusion detection systems, and regular vulnerability assessments to identify and address potential security threats.
• Staff Training: All no4jl personnel with access to personal data receive regular data protection and cybersecurity training.
• Incident Response: no4jl maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players within the timeframes required by the Data Privacy Act of 2012.

While no4jl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying no4jl immediately if you suspect any unauthorized access to your account.

no4jl uses cookies and similar tracking technologies on the no4jl.net website to enhance your browsing experience, maintain your session, and analyze platform usage. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the no4jl platform, including session management, authentication, and security. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming configurations, to provide a more personalized experience.
• Analytics Cookies: Used to collect anonymized data about how players use the no4jl platform, helping us identify areas for improvement. This data does not identify you personally.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats on the platform.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the no4jl platform. no4jl does not use third-party advertising cookies or share cookie data with external advertising networks.

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by no4jl:

• Right to be Informed: The right to be informed about how your personal data is collected and processed — which this Privacy Policy fulfils.
• Right of Access: The right to request a copy of the personal data no4jl holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. no4jl will respond to all valid data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012. We may request proof of identity before processing your request to protect against unauthorized access to your data.

As part of our PAGCOR-mandated KYC process, no4jl verifies the age of all registered players before permitting real-money gameplay. Age verification is conducted using government-issued identification documents. Players who cannot provide satisfactory proof of age will not be permitted to deposit funds or place wagers on the no4jl platform.

If you are a parent or guardian and believe that a minor in your care has registered on the no4jl platform, please contact our support team immediately via live chat or at [email protected]. We will take immediate action to close the account and delete all associated personal data.

no4jl primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting or technology providers — no4jl ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and the implementing rules of the National Privacy Commission.

International data transfers are protected through one or more of the following safeguards:

• Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission.
• Transfers to countries or organizations that have been assessed as providing an adequate level of data protection.
• Binding corporate rules or equivalent organizational data protection policies where applicable.

You may request further information about the safeguards applied to any specific international transfer of your personal data by contacting our Data Protection Officer.

no4jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via their registered mobile number or through a prominent notice on the no4jl platform. The revised policy will display an updated effective date at the top of this page.

Your continued use of the no4jl platform following the posting of any amendments constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how no4jl protects your personal data.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have a concern about how no4jl handles your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 on the no4jl platform — the fastest way to reach our team.
• Email: [email protected] — please include "Privacy Request" in the subject line for data-related enquiries.

no4jl will acknowledge all privacy-related enquiries within five (5) business days and will provide a substantive response within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.

If you are not satisfied with no4jl's response to your privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines through their official government channels. no4jl will cooperate fully with any NPC investigation.